Vocantas provides award-winning intelligent voice, text, and email software solutions to improve patient, student, employee, and customer outreach.
For more than a decade we have been committed to providing customers with the very best in interactive voice solutions.
Large acute care hospitals rely on our solutions every day to communicate with their patients, providing critical care solutions solely based on Vocantas technology. National research organizations, universities, colleges and utilities rely on Vocantas technology to communicate reliably with their patients, students and customers every single day. Even global organizations such as the Red Cross use Vocantas technology to reach out to citizens during times of crisis and natural disasters.
Everything you need to successfully use the IVR and benefit from the expertise of our team is included in the prices of our products from developing call flows and scripts that work, to error handling and reports.
Vocantas does not charge per minute. This is a real trap when it comes to how some vendors price their solution. Price per second or minute or per dial/call sets the stage for the IVR to be used ineffectively. Scripts end up being cut short and retries to patients, students, or clients are not made so that costs are kept down.
The reason we price our solution this way – is that success for us – is when the IVR reaches a patient or student who reports improved overall satisfaction with their experience just by getting our phone call. You simply cannot accomplish that when you rush through short scripts without interacting in a warm human voice.
Contact us for your free business case showing ROI for a typical hospital, clinic, college, university or utility using Vocantas IVR.
** Vocantas Utilities OnCall and Professional Services customers may opt to incur long distance or fee based charges based on hosted solutions without all in pricing.