IVR Integration

Articles

Champlain LHIN Patient Satisfaction Survey Case Study

Vocantas deployed a 3-week long interactive phone survey on behalf of the LHIN in February 2011.

Champlain LHIN Patient Satisfaction Survey Case Study

Vocantas deployed a 3-week long interactive phone survey on behalf of the LHIN in February 2011.

Vocantas Announces Integration with Workforce Central 7 and Workforce Central 8

Vocantas’ interactive automated staff communication modules now offer integration with Kronos’ Workforce Central 7 and 8

Vocantas Announces Integration with Workforce Central 7 and Workforce Central 8

Vocantas’ interactive automated staff communication modules now offer integration with Kronos’ Workforce Central 7 and 8

IVR: What’s in it for me?

Communication is KING in our new world of endless texts, emails, tweets and posts. In fact I bet you can’t remember how you got through a day before your phone was permanently attached to your hip. We seem to be reaching...

IVR: What’s in it for me?

Communication is KING in our new world of endless texts, emails, tweets and posts. In fact I bet you can’t remember how you got through a day before your phone was permanently attached to your hip. We seem to be reaching...

IVR: What’s the Fuss?

Responding to customers quickly has never been easier with the latest interactive voice response solutions. Customers are now accustomed to using an IVR to book a flight, make an appointment for an x-ray, check their bank balance, submit an insurance claim, and much more.

IVR: What’s the Fuss?

Responding to customers quickly has never been easier with the latest interactive voice response solutions. Customers are now accustomed to using an IVR to book a flight, make an appointment for an x-ray, check their bank balance, submit an insurance claim, and much more.

Go Ahead, Eat Some Cake: Quality Customer Service without Compromise

At Vocantas, we believe that good communication extends further than the strength of our handshakes or the quality of our eye contact.

Go Ahead, Eat Some Cake: Quality Customer Service without Compromise

At Vocantas, we believe that good communication extends further than the strength of our handshakes or the quality of our eye contact.