Powerful Integrated Voice
Healthcare CallAssure telehealth solution

Save MONEY and Improve Patient Satisfaction with IVR

CallAssure™ is a medical IVR solution that requires no devices in the patient’s home.  Using only the telephone, CallAssure IVR will connect with your patients to:

  • Collect health related information
  • Deliver essential information in support of their individual care plan
  • Carry out patient satisfaction surveys
  • Deliver dosing information
  • Provide appointment reminder information
  • Improve the overall patient experience

Based on the patient’s health information, CallAssure directs tareted follow-up, helping your healthcare providers deliver personalized, high quality care to patients.


This systematic, repeatable contact through IVR improves patient compliance, clinical outcomes and patient satisfaction.

READ the latest CASE STUDY

Over a decade of collaboration with healthcare experts has gone into the development of the CallAssure IVR medical solution. Created to meet the need for more effective patient monitoring, and reducing the burden on clinic staff, CallAssure solves many of the challenges facing healthcare professionals:

  • Reducing time constraints and enabling proactive patient follow-up without added burden to staff
  • Providing a proven reduction in adverse events, improving patient safety
  • Allowing the efficient capture of personalized and up-to-date information, which is immediately imported into patient profiles
  • Carrying out patient satisfaction surveys which improve the overall patient experience.

Customized for You

Fully customizable and scalable, CallAssure medical IVR has been used by a variety of programs in different healthcare environments for chronic disease management and post-discharge follow-up. 

CallAssure already helps clinicis and hospitals in the following areas:

  • Patient Satisfaction Surveys                    ·      Hospital Day Surgery Unit
  • Anti-Coagulation Clinics                          ·      Home Healthcare Agencies
  • Smoking Cessation Programs
  • Diagnostic Imaging Units
  • Post Discharge Follow Up
  • Pre-op Intake
  • Compliance Reminders
  • Medication Dosing
  • Appointment Reminders
  • Staff Scheduling

CallAssure strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA).  Data is kept secure to ensure that only the appropriate personnel will have access to private information.

An Innovative Approach to Patient Safety >> Learn more about CallAssure IVR



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Listen to a news story about CallAssure IVR. ( 3.5 mins.)


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Regarding the Vocantas IVR solution CallAssure:

"Previously, information about symptoms and side effects was not collected in a standard and thorough manner. Now, we are able to test a method that closes that follow-up loop and provides real-time reporting for review and analysis."

Jennifer Haas, MD, MSPH,
Brigham and Women's Hospital,
Division of General Medicine