Post Discharge Follow Up

Improve patient safety.

Reduce adverse events and improve patient outcomes with consistent, reliable, follow up calls.

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Post Discharge Follow Up

Improves patient safety — provides consistent, reliable follow up.

A module of the CallAssure platform, our Post-Discharge Follow-up software calls patients after they have been discharged from hospital. Patients are given instructions on post discharge care, typically the same instructions they were given upon leaving the hospital.

The discharge script that relates to the specific patient's experience is then provided in a survey format. This allows the post discharge follow-up software to record the patient's answer and thereby notify the clinic if in fact the patient is compliant with the discharge instructions.

Post Discharge Follow Up

Features

Detailed Reporting

Easily see who was contacted when, their responses to questions asked, and whether they require follow up from a nurse.

Multiple Modes of Contact

Connect with patients using interactive voice calls, text messages, and email.

High Patient Acceptance

Our expertise in handling patient calls leads to enthusiastic acceptance of our technology even amongst seniors.

Interactive Follow Up Calls

Our post discharge follow up calls will ask patients questions specific to their case and record their responses.

Part of the CallAssure Family

Bundle and Save when you pair

Post Discharge Follow Up

with other CallAssure™ products

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Case Studies and More

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.

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Post Discharge Follow Up

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