Voice solutions that listen
SCaller

Optimize Retention Programs with Vocantas IVR

A complement to your existing services and programs, Scaller IVR optimizes outreach efforts, making for more engaged and better-informed students. Your student body will receive timely follow-up and direction regarding learning support services, guidance / motivation centres or financial support services.  No device or setup is required in the student’s home or residence.

Students appreciate the direct link to their educational institution.  The extra care and information leads to a feeling of confidence and control over their own educational futures.

Automated Student Surveys and Notifications

Choose from our collection of scripts and surveys (with multi-lingual options) developed by higher education experts or have your IVR scripts customized. No deviation from the call script will occur, ensuring consistent, comprehensive and reliable messaging to your students or staff.

Additionally, surveys can be easily updated to include new questions, for example to establish the success of policy or program implementations.

IVR Success Story

Algonquin College of Applied Arts and Technology in Ottawa is benefiting from the value automated outreach and self-service applications deliver. Read thier story >

 

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Highlights of the Algonquin College Student Engagement Calling Program

From the first round of calling in September 2008, the following results were found:

  • Of the students who were contacted, 95% completed the entire survey.
  • Over 80% of those students completing the survey identified they needed help in at least one area.
  • 68 students agreed to be contacted as a follow up to the survey.