Voice solutions that listen
Healthcare

Compliant Patients, Better-informed Staff, Positive Treatment Outcomes

CallAssure™ is an automated IVR solution that requires no devices in the patient’s home. Using only the telephone, CallAssure IVR will connect with your patients to:

  • Collect health related information, or
  • Deliver essential information in support of their individual care plan.

Based on the patient’s health information, CallAssure will determine the appropriate follow up, helping your care providers deliver personalized, high quality care.

This systematic, repeatable contact improves patient compliance, clinical outcomes and patient satisfaction.

Over a decade of collaboration with healthcare experts has gone into the development of CallAssure. Created to meet the need for more effective patient monitoring, CallAssure solves many of the challenges faced in healthcare by:

  • Reducing time constraints and enabling proactive patient follow-up without added burden to staff
  • Providing a proven reduction in adverse events, improving patient safety
  • Allowing the efficient capture of personalized and up-to-date information, which is immediately imported into their profile

Customized for You

Fully customizable and scalable, CallAssure IVR has been used by a variety of programs in different healthcare environments for chronic disease management and post-discharge follow-up.  Current CallAssure clients include:

  • Dental Clinics                                        ·      Hospital Day Surgery Unit
  • Anti-Coagulation Clinics                          ·       Home Healthcare Agencies
  • Diagnostic Imaging Units

CallAssure strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA). Data is kept secure to ensure that only the appropriate personnel will have access to private information.

An innovative Approach to Patient Safety >> Learn more about CallAssure

CallAssure IVR Feature Sheet >

 

Related Links

An Innovative Approach to Patient Safety >> Learn more about CallAssure

 

chronic diseases

Simple Yet Effective at Chronic Disease Management >> Learn more

 

reduce adverse events

CallAssure reduces thelikelihood of adverse events View Success Story

 

infectious disease monitoring

Track the health of key populations and provide timely instructions automatically and safely >> Learn more

 

Hear what others have to say...

Listen to a news story about CallAssure. ( 3.5 mins.)

 

View a patient testimonial (00:17)

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"Previously, information about symptoms and side effects was not collected in a standard and thorough manner. Now we are able to test a method that closes that follow-up loop and provides real-time reporting for review and analysis."

Jennifer Haas, MD, MSPH,
Brigham and Women's Hospital,
Division of General Medicine