How it Works: An Interactive Demonstration

This demonstration will help you conceptualize how the CallAssure solution can help you have better informed staff, gain a greater reach with your patients or within the community, while sustaining a balanced work load.  You will also experience how well the CallAssure voice recognition software recognizes and responds to a wide range of responses, making it a user-friendly vehicle for your clientele.  In the demonstration, you will be able to direct the call in any manner you wish. 

Instructions:

Simply dial the phone number(s) listed and select the script you would like to sample.  You will hear a brief introduction, and then the interactive demonstration will begin immediately.

CallAssure Classic and CDM (Chronic Disease Management)

• Dial 613-271-2912.
• The CallAssure Classic demo will simulate a patient discharge scenario.  You will see how the solution verifies the patient and the questions that can be customized to suit your clientele. 
• The Chronic Disease Management demo will provide a sample of appointment reminders, missed appointment alerts and adjustments to dosing regimens.

Home Health Care Agency

• Dial 613-627-4649.
• In this demonstration you will hear a call script customized to monitor the health of congestive heart failure patients.

!  When sampling the interactive demonstration:

• CallAssure questions require a YES or NO answer, or you can key in a response using the dial pad.  (1 = Yes; 2 = No).  Just as in real-world scenarios, the solution will accept most slang terminology, such as ‘yep’, or ‘nope’.
• To hear a question again, just say ‘repeat’.
• Speak directly into a handset or cell phone when responding to questions.  This way answers can be clearly recorded into the CallAssure system.
• DO NOT sample the interactive demonstration using a speaker phone. Loud noises in the background can disrupt the CallAssure program.

The interactive demonstration can take up to 5 minutes in length, depending on the degree to which you engage the automated program.

Schedule a live demo with one of our product specialists >