Our multi-modal communication solutions deliver immediate value by extending the power of your existing solutions directly to your end users. All of our communication solutions have been developed and tested with the insight and input of users in the industries we serve. Our communication solutions can integrate with your existing systems and we are proud of our 100% integration success rate.
Vocantas products are great alone, but even better together. Fully integrated, they communicate with each other as well as they do with people.
Our support team is part of our team, not outsourced from thousands of kilometers away so you know that they understand our products.
All Vocantas products can be purchased as a service hosted in our ultra-secure, PCI compliant data center.
We're more than a technology provider. We are a highly experienced team of caring individuals who love what we do, and it shows.
Everything you need to successfully use the IVR and benefit from the expertise of our team is included in the prices of our products from developing call flows and scripts that work, to error handling and reports.
Vocantas does not charge per minute. This is a real trap when it comes to how some vendors price their solution. Price per second or minute or per dial/call sets the stage for the IVR to be used ineffectively. Scripts end up being cut short and retries to patients, students, or clients are not made so that costs are kept down.
The reason we price our solution this way – is that success for us – is when the IVR reaches a patient or student who reports improved overall satisfaction with their experience just by getting our phone call. You simply cannot accomplish that when you rush through short scripts without interacting in a warm human voice.
Contact us for your free business case showing ROI for a typical hospital, clinic, college, university or utility using Vocantas IVR.
** Vocantas Utilities OnCall and Professional Services customers may opt to incur long distance or fee based charges based on hosted solutions without all in pricing.