Vocantas Partners

Vocantas partners with organizations that deliver world-class solutions and are committed to a customer first focus. We work alongside our partners to bring customers the best IVR solutions available on the market today. Our combined solutions offer integrated technologies that meet the needs and exceed the expectations of our healthcare, education and utility customers.

Vocantas is actively looking for new partners in all verticals; healthcare, higher education and utilities. We welcome inquiries regarding potential channel partnerships, joint ventures and VAR relationships.

We believe that delivering core services that are a cut above the competition is the best way to WIN and that partnering with other companies that believe in excellence in all core services is the optimum way to provide customers with BEST-in-CLASS products and services.

If you are the BEST at what you do, and you want to  partner with an outstanding IVR team – give us a call!          

Kronos

Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations — including half of the Fortune 1000® — and more than 40 million people in over 100 countries use Kronos every day. Visit www.kronos.com.

Kronos: Workforce Innovation That Works™.

 

Cogsdale

Cogsdale has been developing solutions for local governments and utilities to address the complex and changing needs of their operations since 1997. With more than 300 clients worldwide, Cogsdale focuses on public and private utilities, local government organizations and utility co-operatives. Cogsdale provides fully integrated solutions by leveraging the knowledge of their customers with the strength of the Microsoft Dynamics platform. As a Microsoft Gold Certified Partner, Cogsdale enhances the core Microsoft Dynamics offerings to provide a full range of functional solutions including Financial Management, Asset Management, People Management, Work Management and Customer Management.

Cogsdale is a Microsoft Gold Certified Partner, offering clients the opportunity to implement a single, integrated system across the organization. Cogsdale products work seamlessly with Microsoft Dynamics GP and Microsoft Dynamics CRM to provide a comprehensive financial management solution that includes everything from General Ledger and Project Accounting to Permits and Licenses as well as Utility Billing and Service Order Scheduling.

   Visit Cogsdale

 

NorthStar

NorthStar Utilities Solutions

A strong customer-information system (CIS) application should enable your utility to not only deliver exceptional customer service, but also automate repetitive tasks and improve revenue streams. It should bring together all aspects of customer-account data and billing, and enable your staff to document, locate and update every customer interaction. NorthStar CIS performs all these functions, it is easy to implement and easy to use, and what’s more, it's supplemented with a suite of top-of-the-line add-on products that enables clients to maximize efficiency and profitability. NorthStar is your CIS provider, serving the utility market for over 40 years, delivering integrated solutions for your billing, customer information, meter data management, and web engagement needs.

 Visit NorthStar

Swift SMS Gateway

Swift SMS Gateway Inc.® is a global provider of mobile text messaging services known to have the best SMS API in the world.

Since 2007, they have brought business the solution for connecting applications, advertising and alerts to SMS. In that time, Swift SMS ® has served 10,000+ developers and deployed 200 million SMS Authentication Pins – That’s not a typo!

Your SMS data is your own. Swift SMS ® does not share it, use it, or re-market it.

Swift SMS Gateway Inc.® is federally incorporated in Canada and is facilities-based housing networks in world-class data centres, located just north of Toronto.

“Swift SMS Gateway is delighted to partner with Vocantas to integrate our SMS into its widely installed Interactive Voice Response services,” said Brian J. Johnson, President, Swift SMS Gateway Inc. “Our system provides a simple, seamless integration of text messaging into Vocantas’ IVR systems."

 Visit Swift SMS Gateway

LumenVox

LumenVox has won numerous awards for innovation and technical excellence. Based on industry standards, LumenVox's core Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry.The Speech Recognizer,Text-to-Speech Server, and Speech Tuner are the foundation of a successful speech solution. The LumenVox technology provides tools for you to effectively connect and communicate with your users, increase user satisfaction, and improve employee productivity.    

 Visit LumenVox

Nuance

Nuance

Nuance creates speech applications for the real world. Nuance technologies allow callers to use their voice to interact with information systems and devices. Today, thousands of companies and millions of users around the world depend on Nuance to deliver vital business information and simplify every day life. For more information, visit www.nuance.com/care.

 

Pronexus

Pronexus Inc.

Pronexus Interactive Voice Response (IVR) solutions can reduce development time and bring IVR applications to market faster using their flagship product, Pronexus VBVoice™. Building on fifth-generation technology, VBVoice enables the creation of feature-rich inbound and outbound IVR solutions.

 Visit Pronexus

AVAYA

AVAYA DevConnect Tested Logo

Avaya's DevConnect team have tested the Utilities OnCall Vocantas IVR solution in their labs and confirmed that the IVR is integration compliant with Avaya solutions.

As a member of Avaya's DevConnect program, Vocantas provides its customers with solutions that seamlessly integreate with the suite of Avaya products.

DevConnect members create smart, seamless solutions and a new generation of innovative, intelligent communications.

 Visit Avaya

MatrixIT      

Matrix IT and UniVoip Systems Inc. Logo

We at MATRIX IT devote our time to meeting our clients’ goals through professional support and service. We provide complete hardware/software analysis, design, LAN & WAN network implementation, web page development, E-Commerce, and telecommunications solutions. MATRIX IT would utilize technology to the fullest potential. As a single source, full-service network integrator, we are able to offer a complete solution, custom fitted to your network infrastructure.

Clients who need to evolve their network infrastructures typically require networking expertise outside their own resources. MATRIX IT fills this knowledge and experience gap by guiding the client through the network lifecycle with confidence.

Visit MatrixIT

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The Vocantas Advantage

Collaborative Partners

  • We are with you from start to finish and keep supporting you always.
  • Fun, reliable, and energized team – we love what we do and it shows.
  • We're not happy until you're happy!

We Know Your Business

  • We have experience with multiple industries.
  • Our technology responds to real-life business needs.

Flexible Infrastructure

  • Cloud, premise, and hybrid hosting options available.
  • Data centers to meet privacy and security needs.

Communications Experts

  • More than a decade of experience building interactive voice, text, and email solutions.
  • We know call flows!

Amazing Support

  • Friendly, local support, never outsourced.
  • 24/7 support available 365 days/year.
  • Our support team knows our applications inside and out.

We Speak Your Language

  • Our voice solutions support 54 languages.
  • Our scripts are designed to be friendly and conversational maximising the user experience.

The most powerful interactive voice solutions on the market,
At the most competitive total cost, 
With the best support, expertise and partner knowledge.

For more than a decade we have been committed to providing customers with the very best in interactive voice solutions.

Large acute care hospitals rely on our solutions every day to communicate with their patients, providing critical care solutions solely based on Vocantas technology. National research organizations, universities, colleges and utilities rely on Vocantas technology to communicate reliably with their patients, students and customers every single day. Even global organizations such as the Red Cross use Vocantas technology to reach out to citizens during times of crisis and natural disasters.