Your Business Need

We get it.

Find your business need

And we'll find a way to fulfill it.

Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.
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One Platform, Infinite Possibilities.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive voice response (IVR) solutions are integrated with Kronos’ Workforce Central as part of an exclusive alliance to deliver IVR solutions for Kronos.
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Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
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Get paid faster.

Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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We'll get you there.

Questions? Let us help.

Let us show you how our solutions can work for you.

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The Vocantas Advantage

Collaborative Partners

  • We are with you from start to finish and keep supporting you always.
  • Fun, reliable, and energized team – we love what we do and it shows.
  • We're not happy until you're happy!

We Know Your Business

  • We have experience with multiple industries.
  • Our technology responds to real-life business needs.

Flexible Infrastructure

  • Cloud, premise, and hybrid hosting options available.
  • Data centers to meet privacy and security needs.

Communications Experts

  • More than a decade of experience building interactive voice, text, and email solutions.
  • We know call flows!

Amazing Support

  • Friendly, local support, never outsourced.
  • 24/7 support available 365 days/year.
  • Our support team knows our applications inside and out.

We Speak Your Language

  • Our voice solutions support 54 languages.
  • Our scripts are designed to be friendly and conversational maximising the user experience.

The most powerful interactive voice solutions on the market,
At the most competitive total cost, 
With the best support, expertise and partner knowledge.

For more than a decade we have been committed to providing customers with the very best in interactive voice solutions.

Large acute care hospitals rely on our solutions every day to communicate with their patients, providing critical care solutions solely based on Vocantas technology. National research organizations, universities, colleges and utilities rely on Vocantas technology to communicate reliably with their patients, students and customers every single day. Even global organizations such as the Red Cross use Vocantas technology to reach out to citizens during times of crisis and natural disasters.

Case Studies

Read about how we've put our customer's business needs first

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

Algonquin College Student Retention Outreach Case Study

When Algonquin College needed a proactive, interruptive solution to reach out and engage students during the first three weeks of the new school semester, Vocantas made it happen.

Algonquin College Student Retention Outreach Case Study

When Algonquin College needed a proactive, interruptive solution to reach out and engage students during the first three weeks of the new school semester, Vocantas made it happen.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

St. Clair College uses Vocantas Student Outreach to Improve Retention

Interactive student engagement software Scaller™ connects students to existing services within St. Clair College, improving student retention.

St. Clair College uses Vocantas Student Outreach to Improve Retention

Interactive student engagement software Scaller™ connects students to existing services within St. Clair College, improving student retention.

OCAD University and Ryerson University's Experience with Scaller

A joint presentation by Kelly Dickinson, OCAD University and Kinam Kim, Ryerson University* February 11, 2015

OCAD University and Ryerson University's Experience with Scaller

A joint presentation by Kelly Dickinson, OCAD University and Kinam Kim, Ryerson University* February 11, 2015

City of Murfreesboro Benefits from Intelligent IVR

The Value of Intelligent IVR is Concrete, Not Conjecture High Adoption Rates – Such as Those at Murfreesboro Water and Sewer District – Can Hugely Impact Your Utility’s Bottom Line. When Murfreesboro Water and Sewer District (MWSD) selected Vocantas’ interactive voice response (IVR) solution Utilities OnCall™ a year ago following a competitive bid process, the aim was to deploy a commercial off the shelf (COTS) IVR solution to provide IVR services to end user customers and to free up CSRs to handle more complex issues.

City of Murfreesboro Benefits from Intelligent IVR

The Value of Intelligent IVR is Concrete, Not Conjecture High Adoption Rates – Such as Those at Murfreesboro Water and Sewer District – Can Hugely Impact Your Utility’s Bottom Line. When Murfreesboro Water and Sewer District (MWSD) selected Vocantas’ interactive voice response (IVR) solution Utilities OnCall™ a year ago following a competitive bid process, the aim was to deploy a commercial off the shelf (COTS) IVR solution to provide IVR services to end user customers and to free up CSRs to handle more complex issues.

Butler County Drastically Reduces Call Traffic with IVR

With more than 40,000 customers, the customer contact center needed to reduce inbound and outbound calls in order to remain efficient and make use of limited resources. Find out how they successfully did it with help from Vocantas.

Butler County Drastically Reduces Call Traffic with IVR

With more than 40,000 customers, the customer contact center needed to reduce inbound and outbound calls in order to remain efficient and make use of limited resources. Find out how they successfully did it with help from Vocantas.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.