Voice solutions that listen

News Archives - 2008

11/19/2008

Brigham and Women's Researchers Partner with Vocantas to use CallAssure in Clinical Research Study

Vocantas Inc., developer of voice solutions for healthcare, has been selected by Boston's Brigham and Women's Hospital (BWH) to help researchers assess the impact of automated telephone follow-up systems on the management of patients on commonly prescribed medications. Using interactive voice response (IVR) and speech technology, the CallAssure system enables healthcare providers to evaluate real time patient data. Study researchers believe that this proactive outreach may facilitate communication between patients and their physicians between visits to address potentially serious issues.
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09/24/2008

Automated Outreach Solution the Missing Link in Effective Tracking of Influenza and Other Infectious Disease

Algonquin College has implemented a unique solution to address an important element within its pandemic response plans. Until now, there was no effective means of identifying the exact point of a pandemic’s lifecycle. With an advanced interactive voice response (IVR) solution from Vocantas Inc., the College has successfully conducted trials using the influenza module that have enabled the prompt recognition and tracking of any symptoms its residents may be experiencing.
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08/11/2008

Vocantas Vamps Up Its Team to Meet Increased Demand for Innovative Speech Technology Tools

Vocantas Inc., a leader in interactive voice response systems (IVRS), welcomes Carole Laporte as marketing communications specialist. Her experience in copywriting and public relations will provide a unique advantage as the company faces growing interest in the application of its speech technology in healthcare and other markets.
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07/23/2008

Vocantas Reports Interactive Voice Response System Preferred by Canadian Vehicle Survey Participants

Vocantas Inc., recognized for its advanced Interactive Voice Response Systems (IVRS), has successfully completed an initial phase of work with Globis Data Inc. on an important data collection project for Transport Canada. The objective of the project was to demonstrate the effectiveness of data collection for the Canadian Vehicle Survey (CVS) using Vocantas IVRS for data entry at the start of a trip, and Globis Data's assisted-GPS cell phone tracking to determine the route, distance travelled, etc.
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06/23/2008

Vocantas Expands Its Team to Meet Demand for Innovative IVR Technologies

Vocantas Inc., recognized for their advanced Interactive Voice Response Systems (IVRS), has recently promoted Caroline Savignac to move up into a new role as Director of Healthcare and Corporate Solutions to address the ever-increasing demand for innovative technologies that improve patient care, reduce staff burden and increase safety.
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04/22/2008

Vocantas Inc. Announces Partnership with Communication Business Avenue Inc. of Japan

Vocantas, a developer of advanced interactive voice response (IVR) solutions, today announced a partnership with Communication Business Avenue Inc. (CBA) of Kanagawa, Japan. After establishing the need for a partner with both IVR and healthcare expertise, CBA’s research identified that Vocantas had the required expertise to help it address critical healthcare shortages in Japan where people have died while waiting for care. A recent survey discovered that Japanese hospitals rejected 14,000 emergency patients in 2007.
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