Telephone Payment Processing

Get paid faster.

We Know

Telephone Payment Processing

Take Payments from your Customers over the Phone

Save on Call Center Costs

We have fully automated telephone payment processing solutions for all industries.

  • Reduce call center staff.
  • Get paid faster.
  • ‍Improve accounts receivable with outbound collection calls.
  • PCI compliant hosted environment securely collects credit and debit transactions.
  • Allow customers to make payments 24 hours a day, 7 days a week, 365 days a year.
  • Inbound and outbound communications.

Easy Integration

No matter your setup, our telephone payment processing solutions can be easily integrated.

  • Integrates with your existing billing system.
  • Use ANY payment processor.
  • Cloud-hosted or premise-hosted options available.

Questions? Let us help.

Let us show you how our solutions can work for you.

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Products for

Telephone Payment Processing

Utilities OnCall

Reduce call center traffic, customers self-serve 24/7, accept bill payments by phone, and unify customer service offerings with our complete public utilities solution.
Find out more

An intelligent voice for your utility.

Scaller

Increase student retention and satisfaction with our interactive student engagement software.
Find out more

Engage and retain your students.

IVR Monitor

How do you know that your IVR is up and running? Vocantas IVR Monitoring keeps an eye on your IVR solution and alerts you even before there is an issue.
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Ensuring uptime all the time.

Custom Built IVR Solutions

Your organization can realize a prompt return on its investment by utilizing the extensive experience the Vocantas team has in developing interactive voice, text, and email solutions for a wide range of business needs.
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You dream it. We build it.

Anything else we can help you with?

Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.
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One Platform, Infinite Possibilities.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive voice response (IVR) solutions are integrated with Kronos’ Workforce Central as part of an exclusive alliance to deliver IVR solutions for Kronos.
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Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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We'll get you there.

Related Articles

Success stories, case studies, and more for

Telephone Payment Processing

City of Murfreesboro Benefits from Intelligent IVR

The Value of Intelligent IVR is Concrete, Not Conjecture High Adoption Rates – Such as Those at Murfreesboro Water and Sewer District – Can Hugely Impact Your Utility’s Bottom Line. When Murfreesboro Water and Sewer District (MWSD) selected Vocantas’ interactive voice response (IVR) solution Utilities OnCall™ a year ago following a competitive bid process, the aim was to deploy a commercial off the shelf (COTS) IVR solution to provide IVR services to end user customers and to free up CSRs to handle more complex issues.

City of Murfreesboro Benefits from Intelligent IVR

The Value of Intelligent IVR is Concrete, Not Conjecture High Adoption Rates – Such as Those at Murfreesboro Water and Sewer District – Can Hugely Impact Your Utility’s Bottom Line. When Murfreesboro Water and Sewer District (MWSD) selected Vocantas’ interactive voice response (IVR) solution Utilities OnCall™ a year ago following a competitive bid process, the aim was to deploy a commercial off the shelf (COTS) IVR solution to provide IVR services to end user customers and to free up CSRs to handle more complex issues.

Butler County Drastically Reduces Call Traffic with IVR

With more than 40,000 customers, the customer contact center needed to reduce inbound and outbound calls in order to remain efficient and make use of limited resources. Find out how they successfully did it with help from Vocantas.

Butler County Drastically Reduces Call Traffic with IVR

With more than 40,000 customers, the customer contact center needed to reduce inbound and outbound calls in order to remain efficient and make use of limited resources. Find out how they successfully did it with help from Vocantas.

Utilities OnCall Product Sheet

Utilities OnCall Product Sheet

Utilities OnCall IVR Success Story: Mountaineer Gas Company

With a high volume of calls, Mountaineer needed a solution that would reduce the number of calls that required personal interaction. Vocantas helped them achieve this in a big way with Utilities OnCall Interactive Voice solution for public utilities.

Utilities OnCall IVR Success Story: Mountaineer Gas Company

With a high volume of calls, Mountaineer needed a solution that would reduce the number of calls that required personal interaction. Vocantas helped them achieve this in a big way with Utilities OnCall Interactive Voice solution for public utilities.