Kronos Workforce Integration

Seamless integration with the Kronos suite.

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Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive voice response (IVR) solutions are integrated with Kronos Workforce Scheduler and Kronos Workforce ESP as part of an exclusive alliance to deliver IVR solutions for Kronos. The integration with Vocantas’ IVR will provide Kronos customers with two-way IVR, text and email to and from their workforce management solutions.

For information about how to leverage the tight integration between Vocantas’ communication modules and Kronos Workforce Central, Kronos customers can contact their Kronos Sales Rep or reach out to Vocantas’ sales team at sales@vocantas.com.

Absence Reporting

With our Absence Reporting module, employees are no longer calling into a reception desk and reporting their absence or lateness to a human – who then needs to log the absence or lateness in the Kronos scheduling module. Instead, employees call, text or email and use their employee number and password to report they are late or absent directly into the system.

Alerts of an absence or lateness can be sent to the floor manager immediately to let the manager know that they will be short staffed and may need to find a replacement, and the employee’s pay code is automatically updated.

Employers can also track absence and lateness by employee and by a variety of other metrics.

Absence Reporting product information

Automated Shift Callout

The outbound automated shift callout module enables Workforce Procedure Sets to be applied and a relief pool list to be auto generated when a shift becomes available. Employees receive a phone call, text or email based on preferences set in the employee portal with shift offers to fill immediate vacancies. Schedulers then award shifts based on their organization’s preferred model: either expression of interest and award based on seniority/priority, or first-come, first-serve.

Automated Shift Callout product information

 

Emergency Notification

When workplaces close due to inclement weather or another emergency, Vocantas’ Emergency Notification system will contact all employees to inform them not to come to work. Pre-set emergency messages can be launched in minutes, and the system will prompt employees to confirm that they have received and understood the message – allowing management to track which employees have received the notification and confirmed that they will not come to work.

Emergency Notification product information

 

Employee Portal

All three communication modules can be connected to a self-serve employee portal where employees can set preferences and update contact information. When the Employee Portal is combined with Automated Shift Callout, employees can view their shift offers and shift offer history, as well as express interest in shifts. When employees update their contact information, the update is sent back to Workforce Central to ensure that employee information is up to date when call lists are generated.

Employee Portal product information

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Products for

Kronos Workforce Integration

Auto Shift Callout

Too many open shifts to fill and not enough time to fill them? Need to add efficiency and ease to filling open shifts? Auto shift callout saves time and money by introducing efficiency to your scheduling process.
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Fills shifts faster.

Absence Reporting

Vocantas' Absence Reporting module allows employees to call in to or text a centralized number to register an absence or lateness. The call flow allows employees to indicate a reason for their absence or lateness.
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Be prepared for the unexpected.

Emergency Notification

Being prepared is the best way to offset the challenges we face when emergencies arise. Our Interactive Emergency Notification software will ensure you're prepared to react to any emergency 24/7.
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Notifications, fast.

Custom Built IVR Solutions

Your organization can realize a prompt return on its investment by utilizing the extensive experience the Vocantas team has in developing interactive voice, text, and email solutions for a wide range of business needs.
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You dream it. We build it.

Anything else we can help you with?

Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.
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One Platform, Infinite Possibilities.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
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Get paid faster.

Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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We'll get you there.

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Kronos Workforce Integration