Healthcare Communications

One Platform, Infinite Possibilities.

We Know

Healthcare Communications

15 Years Experience Providing Healthcare Communications Solutions

Over the last 15 years, Vocantas has partnered with many healthcare organizations across North America, using its proven successful communication systems to improve patient and staff satisfaction, reduce hospital costs, improve efficiency, and save organizations money. 

Our healthcare communications solutions act as an extension of the hospital or clinic’s existing database and infrastructure and make automated interactive calls to patients, caregivers, and hospital staff.

Benefits of Automating Patient and Staff Communications

  • Reduced no-show rate at appointments.
  • Reduced cost of patient follow up.
  • Reduced cost of managing chronic disease patient communication and monitoring. 
  • Proven reduction in adverse events, and improved patient safety. 
  • Real-time reporting with patient survey results. 
  • Research subject interaction that is trackable, reliable and cost effective. 
  • Reduced the cost of manual staffing calls for regular and sick time scheduling.

Questions? Let us help.

Let us show you how our solutions can work for you.

Contact Us!

Request a free demo

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form

Start the conversation

Call Us:
Email Us:

Products for

Healthcare Communications

Auto Shift Callout

Too many open shifts to fill and not enough time to fill them? Need to add efficiency and ease to filling open shifts? Auto shift callout saves time and money by introducing efficiency to your scheduling process.
Find out more

Fills shifts faster.

Absence Reporting

Vocantas' Absence Reporting module allows employees to call in to or text a centralized number to register an absence or lateness. The call flow allows employees to indicate a reason for their absence or lateness.
Find out more

Be prepared for the unexpected.

Emergency Notification

Being prepared is the best way to offset the challenges we face when emergencies arise. Our Interactive Emergency Notification software will ensure you're prepared to react to any emergency 24/7.
Find out more

Notifications, fast.

Chronic Disease Management

Help manage chronic disease cases by automatically notifying patients of medication dose changes and test result next steps.
Find out more

Improving outcomes, one call at a time.

Patient Reminders

A full service solution for all healthcare providers, clinics, and hospitals. Eliminate voice mail tag, reduce no shows, and ensure every patient feels cared for.
Find out more

Automated interactive outreach.

Post Discharge Follow Up

With the Vocantas CallAssure™ post discharge follow up (PDFU), patient safety can be improved — providing consistent, reliable follow up.
Find out more

Improve patient safety.

Patient Satisfaction Surveys

Get real-time results and improve patient satisfaction immediately with our automated patient satisfaction surveys.
Find out more

Instant patient feedback.

Medical Research Surveys

Reach out to subjects with a human voice to collect data on a routine basis throughout the course of your research.
Find out more

Reliable, consistent data collection.

Survey IVR

Get real-time results with custom interactive voice response surveys for any organization and any need.
Find out more

Speed up time to market and productivity.

Custom Built IVR Solutions

Your organization can realize a prompt return on its investment by utilizing the extensive experience the Vocantas team has in developing interactive voice, text, and email solutions for a wide range of business needs.
Find out more

You dream it. We build it.

Anything else we can help you with?

Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
Learn More

Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
Learn More

Plan for the unexpected.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive voice response (IVR) solutions are integrated with Kronos’ Workforce Central as part of an exclusive alliance to deliver IVR solutions for Kronos.
Learn More

Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
Learn More

There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
Learn More

Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
Learn More

Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
Learn More

Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
Learn More

Get paid faster.

Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
Learn More

We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
Learn More

We'll get you there.

Related Articles

Success stories, case studies, and more for

Healthcare Communications

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Patient Reminder Product Sheet

Efficient and effective, automated patient reminders from Vocantas.

Patient Reminder Product Sheet

Efficient and effective, automated patient reminders from Vocantas.

Interactive Emergency Broadcast Notification Product Sheet

Be prepared to react to any emergency 24/7.

Interactive Emergency Broadcast Notification Product Sheet

Be prepared to react to any emergency 24/7.

Absence Reporting Product Sheet

Vocantas’ Absence Reporting module allows employees to call in to or text a centralized number to register an absence or that they will be late.

Absence Reporting Product Sheet

Vocantas’ Absence Reporting module allows employees to call in to or text a centralized number to register an absence or that they will be late.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.