Healthcare Communications

One Platform, Infinite Possibilities.

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Healthcare Communications

15 Years Experience Providing Healthcare Communications Solutions

Over the last 15 years, Vocantas has partnered with many healthcare organizations across North America, using its proven successful communication systems to improve patient and staff satisfaction, reduce hospital costs, improve efficiency, and save organizations money. 

Our healthcare communications solutions act as an extension of the hospital or clinic’s existing database and infrastructure and make automated interactive calls to patients, caregivers, and hospital staff.

Benefits of Automating Patient and Staff Communications

  • Reduced no-show rate at appointments.
  • Reduced cost of patient follow up.
  • Reduced cost of managing chronic disease patient communication and monitoring. 
  • Proven reduction in adverse events, and improved patient safety. 
  • Real-time reporting with patient survey results. 
  • Research subject interaction that is trackable, reliable and cost effective. 
  • Reduced the cost of manual staffing calls for regular and sick time scheduling.

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Products for

Healthcare Communications

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Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

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Automatically contact students to increase the chances they will select your school and follow through.
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Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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