Powerful Integrated Voice
Healthcare CallAssure telehealth solution

Chronic Disease Clinics

Use CallAssure to reach patients without manual intervention.

  • Chronic disease clinics see thousands of patients repeatedly over long periods of time with many repeated tasks associated with each patient
  • Nurses and clinicians make many individual phone calls to patients with dosing information, appointment reminder information and missed appointment follow up
  • Vocantas IVR has been deployed by chronic disease clinics to automate patient scheduling and medication dosing phone calls to reduce workload of staff and pharmacists and provide consistent care plans
  • IVR installation results in significant reduction in workload for clinic staff
  • Clinics can add additional patients to their clinics and offer a higher level of care without adding more staff or resources
  • Multiple IVR applications are in use throughout North American hospitals in chronic disease clinics

Based on the patient’s health information, CallAssure directs targeted follow-up, helping your healthcare providers deliver personalized, high quality care to patients.

This systematic, repeatable contact through IVR improves patient compliance, clinical outcomes and patient satisfaction.

Click here to read the research presented at the Anticoagulation Forum in May 2011 in Boston.

Customized for You

Fully customizable and scalable, CallAssure medical IVR has been used by a variety of programs in different healthcare environments for chronic disease management and post-discharge follow-up.  Current CallAssure healthcare IVR clients include:

  • Dental Clinics                                        ·      Hospital Day Surgery Units
  • Anti-coagulation Clinics                          ·      Home Healthcare Agencies
  • Diagnostic Imaging Units
  • Chronic Disease Clinics

CallAssure strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA).  Data is kept secure to ensure that only the appropriate personnel will have access to private information.

An Innovative Approach to Patient Safety >> Learn more about CallAssure IVR

CallAssure Healthcare IVR Feature Sheet >

We'd love to chat with you about your Clinic's unique requirements. Call us today at 1.613.271.8853 just say Sales or email us at info@vocantas.com to get the conversation started.


patient safety

Innovative Approach to Patient Safety >> Learn more about CallAssure


chronic diseases

Simple Yet Effective at Chronic Disease Management via IVR>> Learn more


infectious disease monitoring - IVR

Track the health of key populations and provide timely instructions automatically and safely >> Learn more


Hear what others have to say...

Listen to a news story about CallAssure IVR. ( 3.5 mins.)


View a patient testimonial (00:17)

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Regarding the Vocantas IVR solution CallAssure:

"Previously, information about symptoms and side effects was not collected in a standard and thorough manner. Now, we are able to test a method that closes that follow-up loop and provides real-time reporting for review and analysis."

Jennifer Haas, MD, MSPH,
Brigham and Women's Hospital,
Division of General Medicine